Your Biotechnology Service Provider

Support

If you need help with one of our products, please make sure that you have the project reference ready. This can be the name you assigned to a project when you ordered it, or the project ID provided in our customer database. You can get support via the following options:

Use the contact form on this website to send us a message.

Log in to our customer database and leave a message there.

Call us at +49 9405 96 999 10. Business hours are Monday to Friday 08:00 am to 05:00 pm GMT.